Privacy policy

Mliuny Privacy Policy

At Mliuny, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and process your personal information. By using our services, you agree to the practices outlined in this policy.
1. Collection and Use of Personal Data
Definition of Personal Data
Personal Data refers to any information that can identify you (directly or indirectly), including both identifiable data and anonymized data linked to other identifying information. It does not include data that has been irreversibly anonymized or aggregated to the point where it no longer identifies you.
How We Collect Your Personal Data
We collect personal data through two primary channels:
  1. Data You Voluntarily Provide
When you take actions such as creating an account, contacting our support team, participating in surveys, or making a purchase, we collect information including (but not limited to):
  • Full name
  • Contact details (email address, phone number)
  • Payment information (e.g., credit card details, payment method preferences)
  • Billing and shipping addresses
  1. Data Collected Automatically During Service Use
When you access our products or services, we may collect non-voluntary data related to your interaction, such as:
  • Device information (device identifier, IP address, browser type, operating system)
  • Usage data (pages visited, time spent on our platform, interaction with features)
  • Location data (where permitted by your device settings)
  • Diagnostic data (error logs, performance metrics)
2. How We Use Your Personal Data
We use your personal data only for legitimate purposes, as outlined below:
  • Provide, Improve, and Develop Services
We use your data to deliver the services you request, as well as to enhance and optimize our offerings through research, audits, and user behavior analysis.
  • Communication
We may use your contact details to:
  • Respond to your inquiries or support requests
  • Send updates about our policies, terms of service, or product changes
  • Deliver marketing communications (you can opt out of these at any time)
  • Targeted Advertising (With Consent)
With your explicit consent, we may use your data to send personalized advertisements and service recommendations—both on our platform and through third-party platforms.
Note: For any data use that requires your consent, you may withdraw this consent at any time by contacting our team.

3. Use of Cookies and Similar Technologies
Cookies are small text files stored on your device to enhance your user experience. We use cookies and similar technologies (e.g., web beacons, pixel tags) for the following purposes:
  • Personalize content and adjust our platform to your preferences
  • Provide, measure, and optimize the effectiveness of advertisements
  • Analyze user behavior to improve our services
  • Enhance platform security and prevent unauthorized access
4. Sharing and Disclosure of Personal Data
We do not sell your personal data to third parties. We may share your data only in the following limited circumstances:
  1. With Strategic Partners
We may share data with trusted partners who assist us in delivering services (e.g., payment processors, logistics providers). These partners are prohibited from using your data for their own marketing purposes unless you have explicitly consented.
  1. For Legal or Business Purposes
We may disclose your data if:
  • Required by law (e.g., in response to a court order, subpoena, or government request)
  • Necessary to comply with legal proceedings or protect our legal rights
  • Involved in a business transaction (e.g., merger, acquisition, or sale of assets), where the receiving party will be bound by this Privacy Policy
5. Legal Compliance and Data Security
Legal Compliance
We adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA). We will disclose your data only as required by law or in response to valid requests from public authorities.
Data Security Measures
We implement reasonable safeguards to protect your personal data, including:
  • Technical measures (encryption, firewalls, secure server infrastructure)
  • Administrative measures (access controls, employee training on data privacy)
  • Physical measures (secured data centers, restricted access to physical records)
Important: No data transmission or storage method is 100% secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

6. Children’s Privacy
Our services are intended for adults (18+). We do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected data from a child under 16, we will delete this data as soon as possible.
If you believe we have collected data from a child under 16, please contact us immediately (see Section 11 for contact details).
7. Your Data Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Correct: Request correction of inaccurate or incomplete data.
  • Right to Delete: Request erasure of your data (subject to legal obligations).
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Object: Object to the processing of your data (e.g., for marketing purposes).
  • Right to Data Portability: Request your data in a structured, machine-readable format (to transfer to another provider).
To exercise these rights, please contact our team (see Section 11). We will respond to your request within 30 business days.
8. Third-Party Websites and Services
Our website may contain links to third-party websites or services (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before using their services.
9. Data Retention
We retain your personal data only for as long as:
  • Necessary to fulfill the purposes outlined in this Privacy Policy (e.g., until your account is closed, or a purchase is fully processed)
  • Required by law (e.g., to comply with tax or record-keeping obligations)
Once your data is no longer needed, we will securely delete it or anonymize it to prevent identification.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page, and the revised policy will take effect immediately upon publication.
If you disagree with the updated policy, please stop using our services and contact us to close your account.
11. Contact Information
For questions, concerns, or to exercise your data rights, please contact us using the following details:
  • Email: ThurnMabbott9615@outlook.com
  • Address: 59 Chemin des Bateliers, 73100 Aix-les-Bains, France